From the front lines of leadership

These articles reflect the questions leaders are asking right now—about influence, change, trust, communication, and what it really takes to lead well in today’s workplace.

As a regular Forbes Coaches Council contributor to Forbes, I write at the intersection of research, real-world leadership challenges, and what I see every day in my work with executives and teams. Each piece is designed to offer practical insight you can apply immediately—whether you’re navigating complexity, developing leaders, or strengthening how people work together.

This page brings my Forbes articles together in one place so you can explore the ideas most relevant to your role, your team, and your organization.

If an article resonates, it often connects directly to the workshops, assessments, and leadership work we do with clients.

Kathy Shanley Kathy Shanley

Small Leadership Behaviors That Can Negatively Impact Company Culture

In this Forbes Coaches Council expert panel, leaders explore how small, everyday behaviors can unintentionally shape—or erode—company culture. While these moments may seem insignificant on their own, patterns of behavior can quietly undermine trust, engagement, and psychological safety over time.

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Kathy Shanley Kathy Shanley

How To Avoid The Most Common Mistakes Coaches See Their Clients Make

Even the most competent and ambitious professionals stumble when trying to navigate their own personal growth, career transitions and leadership challenges. Often, progress stalls not because of a lack of effort or talent, but because they’ve yet to identify problematic recurring patterns.

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Kathy Shanley Kathy Shanley

Big Challenges For Executives When Middle Management Is Eliminated

Many large organizations are removing layers of middle management in an effort to operate leaner, faster and with fewer bureaucratic barriers. However, while flatter organizational structures can increase efficiency, they also introduce new pressure points—especially when fewer leaders oversee larger teams. Communication gaps, decision-making bottlenecks, increasing risk of burnout and loss of mentorship are just a few challenges companies may face without that critical layer of support.

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Kathy Shanley Kathy Shanley

4 Emerging Trends That Make It Clear: You Can’t Manage Like You Did 10 Years Ago

Today’s workplace looks nothing like it did a decade ago. Four trends are reshaping how people work, what they expect from leaders and what it takes to keep teams aligned: multigenerational workforces, rapid advances in technology, flatter hierarchies and ongoing environmental shifts. Together, they send a clear message: Stop managing like you did 10 years ago. Approaches that worked in 2015 can now create friction, disengagement or misalignment.

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Kathy Shanley Kathy Shanley

How To Flip The Script For More Effective One-On-Ones

While most leaders treat one-on-one meetings as routine checkpoints, employees often come to them hoping for something more meaningful than a basic update. Flipping the script means shifting the conversation from what the leader needs to cover to what a team member wants to talk about—a simple adjustment that can dramatically change the quality of the discussion.

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Kathy Shanley Kathy Shanley

Coaches’ Lessons On How To Grow Through The Pain Of Transformation

True personal growth is rarely comfortable. For many professionals, transformation begins when familiar habits or long-held beliefs no longer align with the person they’re becoming. Those moments reveal the real work of coaching: helping clients sit with that uncertainty long enough to understand it, and then find the courage to move forward.

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Kathy Shanley Kathy Shanley

The Real Barriers To AI Adoption (And How To Fix Them)

About a year into the widespread move to integrate AI into organizations, many share a common concern: Implementation feels harder than expected. Yet adopting AI isn’t unlike introducing other large-scale changes, such as outsourcing payroll or adopting a new database system. The key is to look through three lenses: people, products and services, and processes.

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Kathy Shanley Kathy Shanley

How To Build A Self-Expressive, Psychologically Safe Workplace Culture

Inviting employees to bring their “whole selves” to work sounds inspiring—and it is. But it’s also complex. When people feel free to express who they are, teams gain depth, creativity and stronger connections. Yet with that authenticity comes a mix of sometimes conflicting perspectives, beliefs and emotions.

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Kathy Shanley Kathy Shanley

How Have Employer Priorities Shifted Post-Covid? 15 Expert Insights

During the pandemic and the period immediately after, many organizations made employees’ needs and preferences, from flexible schedules to enhanced well-being initiatives, their top priority. In the years since, workplace dynamics have continued to evolve as companies balance business goals with employee expectations.

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Kathy Shanley Kathy Shanley

20 Innovative Ways Coaching Professionals Are Leveraging AI

Smart coaching professionals are integrating AI into their practices and home lives to create more clarity, confidence and time to focus on what matters most to them. For coaches, use cases for AI include everything from learning about the latest trends and creating more engaging content to simplifying decision-making and drafting sharper proposals.

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Kathy Shanley Kathy Shanley

Your DiSC Dot Doesn’t Define You Or Your Team

Whether it is the Influence Style Indicator, which shares your influencing styles, CliftonStrengths, which measures your natural talents, or DiSC, which identifies your behavioral tendencies in the workplace, here is a message I repeat often: These tools are not the full story.

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Kathy Shanley Kathy Shanley

How Senior Leaders Can Break Habits That Limit Their Growth

Even the most accomplished executives can develop habits that quietly undermine their influence. Left unchecked, these patterns—from stifling new ideas to confusing activity with impact—erode trust, slow growth and limit innovation. The good news is that recognizing and correcting these missteps early helps leaders sharpen their effectiveness and foster environments where both people and businesses thrive.

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Kathy Shanley Kathy Shanley

How To Make Sure Empathy Helps (Not Hinders) Your Leadership

Empathy is often lauded as a cornerstone of effective leadership, as it helps leaders connect with their teams and build trust. For some leaders, though, an overly empathic approach can deplete their energy reserves and emotional capacity, blurring their decision-making, stalling accountability and even opening the door to burnout, all of which negatively impact trust. How can a leader lean into their empathy and EQ while still driving high performance?

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Kathy Shanley Kathy Shanley

How To Evolve Workplace Culture With Gen-Z

Generation-Z is bringing a fresh perspective to the workplace—one that challenges traditional norms while opening the door to new opportunities for growth. Younger employees must adapt to established professional standards, of course; however, leaders also have much to gain by paying attention to what Gen-Z models in real time.

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Kathy Shanley Kathy Shanley

20 Traits That Make A Professional Stand Out For Promotion

Being good at your job can lead to a promotion, but it’s far from the only factor leaders consider before making that call. You also have to demonstrate qualities that inspire confidence, trust and long-term leadership potential. Those who rise through the ranks tend to distinguish themselves in subtle, consistent ways that signal their readiness, reliability and potential to influence the organization.

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Kathy Shanley Kathy Shanley

20 Smart Tips For New Coaches To Attract The Right Clients

Starting a coaching practice is an exciting venture, but finding the right clients can be a challenge when you’re still establishing yourself in the market. The key lies in aligning your message, niche and outreach with the people you’re best equipped to help.

There are many ways to do this, from refining your personal brand to creating content that speaks directly to the needs of your target audience. Below, 20 members of Forbes Coaches Council explore how new coaches can best attract their ideal clients and build meaningful, lasting relationships.

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Kathy Shanley Kathy Shanley

How To Avoid Talking Yourself Into The Wrong Role

It all starts with a conversation.

Let's say you're considering a new career opportunity that sounds exactly like what you are hoping for. Before you say yes, take the time to get clarity on your role and responsibilities, understand the pathways for advancement, discuss the entire compensation package and confirm that your manager and HR are aligned on all of it.

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Kathy Shanley Kathy Shanley

What 11 Years of Coaching Have Taught Me About Leadership

Eleven years ago, I launched Statice with the belief that the right question can change everything. Today, we’re celebrating more than a milestone. We’re celebrating momentum, impact, and the human potential behind leadership growth.

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Kathy Shanley Kathy Shanley

Four Ways To Clarify Boundaries Between CEOs And Board Chairs

One challenge many CEOs and board leaders face is navigating the often blurry line between staff leadership and board governance. Whether it’s a board president stepping in to make staffing decisions or an executive director weighing in on committee appointments, crossing these boundaries can cause friction, erode trust and ultimately impact the effectiveness of both roles. Both roles are vital to executing the mission and strategic goals of an organization.

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