The Real Barriers To AI Adoption (And How To Fix Them)

About a year into the widespread move to integrate AI into organizations, many share a common concern: Implementation feels harder than expected. Yet adopting AI isn’t unlike introducing other large-scale changes, such as outsourcing payroll or adopting a new database system. The key is to look through three lenses: people, products and services, and processes.

From a recent conference of more than 300 consultants, coaches and service-based firms serving corporate clients, as well as my own experience navigating innovation, one theme stands out: Most AI challenges are human, not technical. Here’s how they tend to show up and how leaders can respond.