The New Currency of Leadership

As organizations adapt to shifting structures, new leaders and post-pandemic expectations, one thing is clear: Trust is the glue that holds everything together. That was true for two organizations I recently worked with. In both cases, changes like workforce reductions, leadership transitions, restructuring and new values created environments where team members hesitated to admit mistakes, speak up or fully trust each other.

Using the Five Behaviors of a Cohesive Team model as our guide—trust, conflict, commitment, accountability and results—we worked with their teams to understand what was getting in the way of trust and what actions could build it back. Here are four patterns we saw and how the organizations are working to address each one.

1. Replace Vagueness With Transparency
2. Create Clarity And Connection Around The Vision
3. Reframe Mistakes As Learning Opportunities
4. Create A Feedback Culture Grounded In Trust

Explore how clarity, vulnerability, and feedback build trust in the full article here.